Government & Health Communication Design
Environmental Assessment Office, Provincial Health Officer & Provincial Health Services Authority
Environmental Assessment Office, Provincial Health Officer & Provincial Health Services Authority
Situation
The Environmental Assessment Office (EAO), the Provincial Health Officer, and the Provincial Health Services Authority (PHSA) required clear, professional, and fully compliant visual materials to communicate complex regulatory processes, critical public health information, and operational content to diverse audiences, including Indigenous communities, government partners, staff, and the public. During the COVID-19 pandemic there was an urgent need for authoritative, easy-to-understand posters for high-traffic government facilities across British Columbia. Separately, PHSA needed a presentation that could effectively convey complex information to internal and external stakeholders without losing clarity or professional credibility.
The Environmental Assessment Office (EAO), the Provincial Health Officer, and the Provincial Health Services Authority (PHSA) required clear, professional, and fully compliant visual materials to communicate complex regulatory processes, critical public health information, and operational content to diverse audiences, including Indigenous communities, government partners, staff, and the public. During the COVID-19 pandemic there was an urgent need for authoritative, easy-to-understand posters for high-traffic government facilities across British Columbia. Separately, PHSA needed a presentation that could effectively convey complex information to internal and external stakeholders without losing clarity or professional credibility.
Solution
As Lead Creative for Hazel Bishop Graphics, I created high-impact communication assets that simplified complex information while strictly adhering to provincial brand guidelines and maintaining public trust. This work included a visual process chart for the environmental assessment process, a series of COVID-19 public health posters for government facilities, and a full reorganization and redesign of a PowerPoint presentation for PHSA.
As Lead Creative for Hazel Bishop Graphics, I created high-impact communication assets that simplified complex information while strictly adhering to provincial brand guidelines and maintaining public trust. This work included a visual process chart for the environmental assessment process, a series of COVID-19 public health posters for government facilities, and a full reorganization and redesign of a PowerPoint presentation for PHSA.
Execution
For the Data Verification Process Chart, I transformed a dense, technical workflow into a clean, colour-coded, easy-to-follow visual using intuitive icons, clear flow structure, and the official provincial colour palette.
For the Data Verification Process Chart, I transformed a dense, technical workflow into a clean, colour-coded, easy-to-follow visual using intuitive icons, clear flow structure, and the official provincial colour palette.
For the COVID-19 Safety Posters, I designed a series of calm, authoritative print materials featuring reassuring typography, simple icons, carefully selected colours, and concise messaging based on the Provincial Health Officer’s directives. The posters addressed essential safety protocols including mask-wearing, physical distancing, hand hygiene, symptom reporting, and capacity limits. All designs were created in Adobe Illustrator in full compliance with the official BC Government Branding Style Guide for typography, colour palette, logo usage, and tone. Visuals were optimized for high visibility from a distance and tailored for staff, visitors, and the general public while maintaining consistency across facilities. Materials were prepared for both print and digital use.
For the PHSA PowerPoint presentation, I restructured the slide sequence to establish a logical progression of information, reduced text density, and created a clear visual hierarchy through consistent typography, spacing, and layout. Key messages were prioritized and supported with simple icons and visual elements where they strengthened understanding. The redesign focused on making the content easier to present and easier for audiences to absorb, while preserving the accuracy and tone of the original material.
Result
The redesigned process chart dramatically improved readability and public understanding of the environmental assessment process. The COVID-19 public health posters provided clear, consistent guidance to staff and visitors across British Columbia, helping reduce transmission risk in government buildings and reinforcing official messaging during a critical period. The reorganized PHSA presentation significantly improved readability and audience understanding, enabling stakeholders to follow the content more easily and resulting in clearer communication of key messages. Across all projects, the work strengthened trust in provincial communications and demonstrated effective visual simplification of complex regulatory and health information.
The redesigned process chart dramatically improved readability and public understanding of the environmental assessment process. The COVID-19 public health posters provided clear, consistent guidance to staff and visitors across British Columbia, helping reduce transmission risk in government buildings and reinforcing official messaging during a critical period. The reorganized PHSA presentation significantly improved readability and audience understanding, enabling stakeholders to follow the content more easily and resulting in clearer communication of key messages. Across all projects, the work strengthened trust in provincial communications and demonstrated effective visual simplification of complex regulatory and health information.
